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1. Introduction

Tech Arc (“we,” “us,” or “our”) owns and operates this website. By accessing or purchasing from our site, you agree to comply with these Terms and Conditions, including all linked policies (such as our Return, Shipping, and Warranty policies). These terms apply to all users—browsers, customers, merchants, and vendors.

We may update these terms periodically. Each order you place constitutes acceptance of the latest version available at that time.

2. About Us

  • Retail Store: GE-46/47, Ground Floor, Techno City, I. I. Chundrigarh Road, New Chali, Karachi, Pakistan

  • Contact:

For order support or website assistance, reach out via the above channels.

3. Shipping Policy

  • Delivery Partners:

    • Nationwide (except Karachi): Leopards Courier

    • Karachi: Third-party local delivery service (Some areas in Karachi are delivered via Leopards Courier)

  • Delivery Timeframe: 2-7 working days (small/medium items), 2-10 working days (large/heavy items)

  • Note: Delivery times may vary due to unforeseen circumstances. For more details, please refer to our Shipping policy.

4. Order Rejection Policy

We reserve the right to cancel orders due to:

  • Failure to attend the order confirmation call

  • Unavailable stock or price update

  • Delivery restrictions in your area

  • Discontinued products/services

  • Force majeure events (e.g., natural disasters, supply chain disruptions)

  • Suspected fake/dummy details (e.g., invalid information, fraudulent activity)

5. Our Commitment to You

We ensure:

  • Products match their website descriptions.

  • Items are delivered as per our Shipping policy.

  • Mismatched orders? We’ll replace the product (subject to availability and case assessment).

6. Governing Law

These Terms are governed by Pakistani law. Any disputes fall under the exclusive jurisdiction of Karachi courts, including consumer courts.

7. Violation of Terms

Any abuse, harm, or violation of our brand, website, social platforms, or any associated services will not be tolerated. This includes, but is not limited to:

  • Misrepresentation or incorrect impression of Tech Arc
  • Misuse of payment methods or fraudulent bank transfers
  • Damage or harm to our staff, store location, or property
  • Any form of illegal activity related to our services
  • Posting false, misleading, or invalid comments or reviews, whether online or offline

Such actions will be considered criminal violations and may result in the immediate voiding of any warranties, cancellation of after-sales services, and potential legal action.

Important to Note

  • Unboxing Video: Record receiving/opening packages to verify condition.

  • Sealed Products Only: Change-of-mind returns require factory-sealed items.

  • Updates: Check terms periodically—your continued use implies acceptance.

For full details, refer to our Returns & Warranty.

Last Updated: January, 1st, 2026