Important Tax Notice for COD Orders
Under Pakistan Finance Act 2025-2026:
- For Cash on Delivery orders outside Karachi only, courier companies are required by law to deduct:
- 2% Withholding Tax (WHT)
- 2% Sales Tax
- This 4% combined tax is mandated by the Government of Pakistan and deposited directly to FBR
- Tech Arc does not charge or retain any portion of this tax - it is collected and remitted entirely by courier partners
Online Payment Methods Have No Additional Charges
1. Introduction
Tech Arc (“we,” “us,” or “our”) owns and operates this website. By accessing or purchasing from our site, you agree to comply with these Terms and Conditions, including all linked policies (such as our Return, Shipping, and Warranty policies). These terms apply to all users—browsers, customers, merchants, and vendors.
We may update these terms periodically. Each order you place constitutes acceptance of the latest version available at that time.
2. About Us
Registered Office: Karachi, Pakistan
Contact:
Phone: 03170263996
Email: info@techarc.pk
For order support or website assistance, reach out via the above channels.
3. Shipping Policy
Delivery Partners:
Nationwide (except Karachi): Leopards Courier Services
Karachi: Third-party local delivery service (Some areas in Karachi are delivered via Leopards Courier Services)
Delivery Timeframe: 2-5 working days (small items), 2-7 working days (large/heavy items)
Note: Delivery times may vary due to unforeseen circumstances.
4. Order Rejection Policy
We reserve the right to cancel orders due to:
Failure to attend the order confirmation call
Unavailable stock
Delivery restrictions in your area
Discontinued products/services
Force majeure events (e.g., natural disasters, supply chain disruptions)
Suspected fake/dummy details (e.g., invalid information, fraudulent activity)
5. Our Commitment to You
We ensure:
Products match their website descriptions.
Items are delivered as per our Shipping Policy.
Mismatched orders? We’ll replace the product (subject to availability and case assessment).
6. Governing Law
These Terms are governed by Pakistani law. Any disputes fall under the exclusive jurisdiction of Karachi courts, including consumer courts.
Key Reminders:
Unboxing Video: Record receiving/opening packages to verify condition.
Sealed Products Only: Change-of-mind returns require factory-sealed items.
Updates: Check terms periodically—your continued use implies acceptance.
For full details, refer to our Return Policy and Warranty Policy.
Tech Arc reserves the right to modify, update, or change any policies, terms, conditions, or rules—including but not limited to Return, Warranty, Shipping, and Terms of Service—at any time without prior notice.
Any changes will be effective immediately upon posting on our website. Your continued use of our services or placement of orders constitutes acceptance of the updated terms.
For the latest policy versions, always refer to our website: www.techarc.pk
Last Updated: 14/7/2025