Privacy Policy

1. Introduction

Tech Arc (“we,” “us,” or “our”) respects your privacy. This policy explains how we collect, use, disclose, and safeguard your personal data when you use our website (techarc.pk) or services. By accessing our platform, you agree to these terms.

2. Data We Collect

Personal Data

When you use our services, we may collect:

• Contact details (name, email, phone number)
• Shipping/billing address
• Payment information (processed securely via third-party gateways)*
• Website account credentials (for registered users)

*For your safety, Tech Arc does not store any sensitive payment information—including credit/debit card details, bank account names, passwords, or PINs. All transactions are securely processed through trusted third-party payment gateways.

Automated Data

We automatically collect:

• Device information (IP address, browser type)
• Usage patterns (pages visited, session duration)
• Cookies (see Section 4)

Third-Party Data

If you log in via social media (Google/Facebook/etc.), we may access profile information you’ve permitted those platforms to share.

3. How We Use Your Data

Your information helps us:

• Process orders and deliver products
• Improve website functionality and user experience
• Send service updates, promotions (opt-out available)
• Prevent fraud and comply with legal obligations

4. Cookies & Tracking

We use:

• Essential Cookies: For core site functions (e.g., login, cart)
• Analytics Cookies: To understand user behavior
• Marketing Cookies: For personalized ads (manage via browser settings)

Note: Disabling cookies may limit site functionality.

5. Data Sharing & Disclosure

We only share data with:

• Service Providers: Payment processors, couriers (Leopards Courier, etc.)
• Legal Compliance: If required by Pakistani law or court order
• Business Transfers: In case of mergers/acquisitions

Never sold to third-party advertisers.

6. Data Security & Retention

• Encryption: Secure protocols (SSL) for transactions
• Retention Period: Kept only as long as necessary for legal/business needs
• Your Rights: Request access, correction, or deletion of your data by contacting us

7. Age Restrictions

Our services are not for users under 13. We delete any inadvertently collected minor data upon notification.

8. Third-Party Links

We’re not responsible for the privacy practices of external sites linked on our platform.

9. Policy Updates

We may modify this policy at any time. Changes take effect immediately upon posting. Continued use of our services constitutes acceptance.

10. Contact Us

For privacy-related inquiries:

• Email: info@techarc.pk
• Phone: 03170263996
• Address: GE-46/47, Ground Floor, Techno City, I. I. Chundrigarh Road, New Chali, Karachi, Pakistan

Tech Arc reserves the right to modify, update, or change any policies, terms, conditions, or rules—including but not limited to Return, Warranty, Shipping, and Terms of Service—at any time without prior notice.

Any changes will be effective immediately upon posting on our website. Your continued use of our services or placement of orders constitutes acceptance of the updated terms.

For the latest policy versions, always refer to our website: www.techarc.pk

Last Updated: 25/6/2025